Terms of Service

Last updated: 22 May 2026 · DivIHN Integration Inc.

1. Acceptance

By accessing or using FlexForceNow ("the Platform"), you agree to these Terms of Service. If you are using the Platform on behalf of an organisation, you represent that you have authority to bind that organisation. If you do not agree, do not use the Platform.

2. The service

FlexForceNow provides a B2B SaaS platform for contingent workforce management, including job description management, candidate submission workflows, AI-assisted scoring (IntelliMatch), Right-to-Represent (RTR) e-signature, and placement lifecycle management. The Platform is provided on a subscription basis. Features may change with reasonable notice.

3. Subscriptions and payment

Subscriptions are billed monthly via Stripe. You may cancel at any time from your billing portal. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial months. Failure to pay will result in account suspension after a 7-day grace period. All prices are exclusive of VAT where applicable.

4. Acceptable use

You must not:

  • Use the Platform for any unlawful purpose or in violation of applicable employment law
  • Attempt to access another tenant's data or circumvent Row-Level Security controls
  • Upload malicious code, viruses, or content that infringes third-party rights
  • Use the AI features to make discriminatory hiring decisions based on protected characteristics
  • Resell, sublicense, or white-label the Platform without written consent
  • Reverse-engineer, decompile, or attempt to extract source code

5. AI features and IntelliMatch

The IntelliMatch scoring system provides AI-assisted candidate assessment based on skills and experience data. IntelliMatch scores are advisory only and must not be the sole basis for hiring or rejection decisions. You remain responsible for all hiring decisions made using the Platform. No candidate PII is transmitted to AI API providers; only skill descriptions and job requirement text are processed.

6. IR35 compliance

The IR35 Status Determination Statement (SDS) tool provides guidance based on HMRC criteria. The determination is indicative only and does not constitute legal or tax advice. You are solely responsible for ensuring compliance with IR35 legislation and HMRC requirements. We recommend consulting a qualified tax adviser for complex or borderline cases.

7. Data and privacy

Your use of the Platform is governed by our Privacy Policy. You are the Data Controller for candidate and user data you upload to the Platform. DivIHN Integration Inc. acts as Data Processor. You must have a lawful basis for processing any personal data you input and must comply with applicable data protection legislation.

8. Intellectual property

The Platform, including its design, algorithms, and documentation, is owned by DivIHN Integration Inc. Your data remains your property. You grant us a limited licence to process your data solely to provide the Platform services. You may export your data at any time via the FlexAdmin data export feature.

9. Limitation of liability

To the maximum extent permitted by law, DivIHN Integration Inc. shall not be liable for indirect, incidental, or consequential damages arising from your use of the Platform. Our total aggregate liability shall not exceed the fees paid in the 12 months preceding the claim. Nothing in these terms excludes liability for death or personal injury caused by negligence, or for fraud.

10. Termination

We may suspend or terminate your account for material breach of these Terms, non-payment, or if required by law. On termination, you may export your data within 30 days after which it will be deleted in accordance with our data retention policy. You may terminate by cancelling your subscription and requesting data deletion.

11. Governing law

These Terms are governed by the laws of Scotland, United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

12. Contact

DivIHN Integration Inc. · Aberdeen, UK
legal@hirenowwithflex.us